Showing posts with label Tier 1 IP. Show all posts
Showing posts with label Tier 1 IP. Show all posts

Wednesday, September 30, 2009

The Official Launch of Google Wave

Today's technology BUZZ is that Google officially began sending out invites to it's new application, Google Wave.  Wave is a real time application, meaning data is transmitted live to participants allowing users to have faster, interactive conversations.  Google plans to send invites to 100,000 lucky participants to start.  I did not receive an invite from Google as of yet -- hopefully, one of those lucky  participants will invite a friend who will invite us to particpate soon as we are excited to test out this highly publicized application.  Until then, Tier 1 IP techs will continue to build high-performance structured voice and data cabling networks for our customers to prepare for when they all interact with Google Wave in the near future.  

To learn more about Tier 1 IP and how we can help your business operate better, visit us at http://tier1ip.com

Saturday, July 4, 2009

Why Businesses are Moving to Managed IT Services

Why more businesses are choosing Managed Services from Tier 1 IP?

  1. You need things done regularly and to a high standard.
    At Tier 1 IP we can take on your regular IT tasks and use our industry experience to perform them with the utmost care and diligence.
  2. You need the reassurance of Service Level Agreements.
    We provide all our managed service customers with the reassurance of robust SLAs. This means that you know exactly what we're doing and what you can expect from us. So there's no need to worry about those little tasks and headaches because we have you covered.
  3. You need a fixed monthly cost.
    We realize that unexpected costs can mount up in IT, so with our managed services we'll provide proactive maintenance and monitoring services for a fixed monthly cost. This way you know how much those services will cost on a month-by-month basis, allowing you to maximize your budget without the worry.

ABOUT TIER 1 IP


Founded in 2002, Tier 1 IP provides a complete range of telecommunications and data solutions using copper and fiber optic technologies. Service areas include the company's headquarters in Fort Worth, Texas, as well as in Austin, Dallas, Houston, and San Antonio.

Whether your company is a small business or a large enterprise, Tier 1 IP provides you the solutions you need to stay connected. Best of all, we answer your questions and explain your options in language you can understand.

Contact Information:
http://www.tier1ip.com
800.298.0311

Tuesday, October 28, 2008

Tier 1 IP | OnDemand - Managed IT Services

Tier 1 IP announces a shift in business support practice from the usual break-fix routine to a more proactive, managed model.

Our new solution will dramatically reduce the time from network failure to overall issue resolution, resulting in increased employee productivity and cost savings. It accomplishes this with remote device troubleshooting and remediation, as well as remote end-user support. Given that performance and predictive failure monitoring is a key component; this will also lead to a modest reduction in the number of downtime occurrences that your business would experience without this solution.

There are four (4) main components to the program:
1. Monitoring. Performance and availability monitoring on server, desktop and network devices. 2. Service Automation. Remote access, software distribution and automatic script execution.
3. Reports. On demand reports to support daily operations, troubleshooting and capacity planning.
4. Labor Services. Discounted service rate for proactive or reactive services.

Based on the above monitoring components, the Tier 1 IP's OnDemand system customer success program takes two basic forms. The first is a Basic Bundle, comprised of monitoring services to support essential server, network and desktop health and performance. The second is a Premium Bundle, which includes all aspects of the Basic Bundle plus security monitoring services.

- Mike Howson
Tier 1 IP Providing Visibility into Your Network
800.298.0311

Founded in 2002, Tier 1 IP provides a complete range of telecommunications and data solutions using copper and fiber optic technologies. Service areas include the company's headquarters in Fort Worth, Texas, as well as in Austin, Dallas, Houston, and San Antonio.